Privacy Policy

Updated: March 3, 2026

Apocalypse Studios Inc. is committed to maintaining the accuracy, confidentiality and security of your personal and non-personal information obtained through our games, websites, forums/Discord and related services which we collectively call “the Services”. This Privacy Policy guides Apocalypse in the collection, use, retention and disclosure of your personal and non-personal information.

WHAT INFORMATION DO WE COLLECT

We collect and maintain different types of personal and non-personal information in respect of the individuals with whom we interact through the Services.

Apocalypse collects certain personal information directly from you. For example, if you request information through our website, you may be asked to provide us with your name, mailing address, telephone number and e-mail.  The information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we request it.  If you communicate with us regarding the Services, we will collect any information that you provide to us in any such communication.

We also collect or otherwise process a variety of information from you automatically as a result of you using the Services.  This information cannot be used to personally identify you.  This information includes your browser type, your Internet Service Provider, your operating system, your IP address, clickstream patterns and the dates and times that you accessed the Services.  In addition, we may collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website.  The technology used to gather “cookie” information is provided by the Internet browser you use and is stored on your computer.  You may set your browser to disable or refuse to accept “cookies”, although doing so may affect your viewing of certain portions of our website.

Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.

Pursuant to our contract with you to provide you with the Services, your personal information will be processed on servers that may not be located where you live. No matter where our servers are located, we take appropriate measures to safeguard your rights in accordance with this Privacy Policy.

HOW DO WE USE YOUR INFORMATION?

The information we collect is used for various purposes, including to provide you with the Services and customer support, to communicate with you and respond to your questions and your requests, to enable communication between players, to maintain and to improve the functioning and safety of the Services, to determine potential problems and to observe certain trends with the Services, to fix technical problems and detect malicious actions, to test new features of the Services, to keep statistics of how the Services are used, to send technical notifications, to provide updates, to provide security alerts, to optimize your experience when using the Services, to comply with any law that is applicable to us, to prevent crime and fraud, to contact you and to identify you as contracting party.

To perform the Services, we process data necessary to:

  • Create accounts and allow you to play our games and use our Service
  • Operate the Services
  • Verify and confirm payments
  • Provide and deliver products and services you request
  • Send you Service-related communications

The information we collect is used for various purposes, including:

  • Providing you with the Services and customer support
  • Communicating with you and responding to your questions and requests
  • Enabling communication between players
  • Maintaining and improving the functioning and safety of the Services

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to:

  • Update and develop player profiles
  • Develop and improve the Services and player experience
  • Manage our relationship with you
  • Provide social features as part of the Services
  • Customize your Service experience
  • Respond to your comments and questions and provide player support
  • Provide you offers in the Services as well as in other websites and services, and by email
  • Send you related information, such as updates, security alerts, and support messages
  • Enable you to communicate with other players

The information we collect is used to:

  • Ensure a personalized and engaging player experience
  • Tailor the Services to your preferences
  • Ensure you receive relevant content and offers

Ensuring a level playing field in the Services is a top priority for us.  In order to keep the Services and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to:

  • Analyze and monitor use of the Services and its social features
  • Moderate chats either automatically or manually
  • Take action against fraudulent or misbehaving players

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at https://deadhaussonata.com/support/.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the Services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the Services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read and understand their privacy policies.

DATA RETENTION

We generally retain your information related to the Services for the lifetime of your use of the Service (ie until account deletion in accordance with your request), after which time your data is deleted within 30 days unless otherwise required by applicable laws.  Where you do not request for account deletion, such data will be retained for up to 2 years after the Service is shut down before it is deleted.  

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We make reasonable efforts to ensure security on our systems. Despite our best efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well.

COOKIES

When you access our website, we track how our website is used and through the use of cookies or other similar technologies. A cookie is a small data file stored by your web browser that uniquely identifies your computer which helps our webmaster understand how users interact with our website and services. Cookies make it easier for you to log on to and use the Apocalypse website during future visits. If you wish to disable cookies from this website, you can do so using your browser but doing so may interfere with some features of our website and our website may not function properly if you do not accept cookies. By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If the Services are acquired or merged with another company, your information may be transferred to the new owners so that you may continue to use the Services.

INTERPRETATION OF THIS PRIVACY POLICY

This Privacy Policy does not create or confer upon any individual any rights or impose upon Apocalypse any obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at https://deadhaussonata.com/support/.