FAQ

Please allow us five (5) business days to review and respond. Have your Transaction ID ready if you have one. Thank you for your patience and support!

We accept payment through Xsolla for packs Xsolla offers customer support 24/7. If you encounter issues making a payment, please visit help.xsolla.com or email them at support@xsolla.com.

Tech

Do I always have to have a connection or login?
Yes. Although we allow you to play Deadhaus Sonata in single-player mode, you will always have to be logged in as the world is persistent and constantly changing. This will allow us to create an emergent narrative that is player-driven and an experience you will not want to miss.

Is Deadhaus Sonata on the Steam Store?
We will be, add us to your wishlist here.

What platforms will Deadhaus Sonata be on?
We are leading on PC and coming to all major platforms.

What kind of technology do you use to develop Deadhaus Sonata?
We are using Open 3D Engine (O3DE) which is an Apache 2.0-licensed multi-platform 3D engine that enables developers and content creators to build AAA games, cinema-quality 3D worlds, and high-fidelity simulations without any fees or commercial obligations.

Game

What kind of game is Deadhaus Sonata?
Deadhaus Sonata is a narrative-driven, instance-based action RPG where you play the undead fighting the living. You will become an unstoppable force from Deadhaus, a monster among men, dealing death and destruction on a massive scale by executing quick combos and casting powerful spells.

The Three Pillars of Deadhaus Sonata are:

Narrative-Driven Action Role Playing Game (ARPG)
Interactive Streaming
Community-Driven Design

Is Deadhaus Sonata a single-player game?
Yes, you will always be able to play the game in a single-player mode.

Will Deadhaus Sonata have PvP?
Yes, Deadhaus Sonata is designed with PvP in mind.

Will Deadhaus Sonata be pay-to-win?
No, absolutely not. We will be taking a completely ethical and transparent model for our monetization and will look toward golden standards of ethical monetization. You will never have to spend real money to progress in Deadhaus or to compete with other players.

Store

How are payments processed?
We accept payment through Xsolla.

Tip: When using Xsolla, PayPal been shown to be the best method.

If you encounter issues making a payment, please visit https://help.xsolla.com/payment.

Does Platinum stack when I purchase packs?
There are two options when buying packs:

1. If you buy two packs at full price you will get the Platinum in both packs that will stack.

2. If you upgrade your pack with the price deducted the Platinum does not stack.

Do you have an Affiliate Program?
Yes, you can find our Affiliate Program here.

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